Tell the child that you believe them and that you are going to contact people who can help.
Respect the privacy of the child. The child will need to tell their story in detail later, so don't press the child for details. Remember, you need only suspect abuse to make a report.
Don't display horror, shock, or disapproval of parents, child, or the situation.
Don't place blame or make judgments about the parent or child.
Believe the child if she/he reports sexual abuse. It is rare for a child to lie about sexual abuse.